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Privacy Policy

Privacy Policy
1. Introduction                                                                                                                                                   

1.1 This policy (together with our terms of use and any other documents referred to
in it) sets out the basis on which any personal data (Data) we collect from you, or
that you provide to us, will be processed by us. Please read the following carefully
to understand our views and practices regarding your personal data and how we will
treat it.
1.2 Ulster Carpets (Holdings) Limited are committed to protecting and respecting
your privacy.
1.3 This policy applies where we are acting as a data controller with respect to the
personal data of you.
1.4 This policy should be read in conjunction with our cookie policy.

2. Information We May Collect From You

2.1 We may collect and process the following Data about you:
2.1.1 Information that you provide by filling in forms either in paper or on our website
[ and]. This includes information
provided at the time of registering to use our site, subscribing to our service,
posting material or requesting further services. We may also ask you for information
when you report a problem with our site.
2.1.2 If you contact us, we may keep a record of that correspondence.
2.1.3 We may also ask you to complete surveys that we use for research purposes,
although you do not have to respond to them.
2.1.4 Details of transactions you carry out through our website.
2.1.5 Details of your visits to our website including, but not limited to, traffic data,
location data, weblogs and other communication data, as explained in our Cookies
2.1.6 Details of personal information you provide to us either in paper or any other
form, for the fulfilment of a mutual contract between us.

3. Uses Made Of The Information

3.1 We use information held about you for our legitimate business interests and
where relevant any contractual obligations we have with you. We use your Data to:
3.1.1 Ensure that content from our site is presented in the most effective manner for
you and your device.
3.1.2 Provide you with information, products or services that you request from us or
which we feel may be of interest you, where you have consented to be contacted for
such purposes.
3.1.3 Carry out our obligations arising from any contracts entered into between you
and us.
3.1.4 Allow you to participate in interactive features of our service, when you choose
to do so.
3.1.5 Notify you about changes to our service.
3.2 We may use your Data to comply with any legal obligations. We may also use
your Data to send you information about goods and services which may be of interest
to you. We may contact you about these by telephone.
3.3 If you do not want us to use your data in this way, please tick the relevant box
situated on the form on which we collect your data.
3.4 We will store your personal Data only for as long as necessary for the purposes
of providing access to our Site and related services to you; as required by law.

4. Disclosure Of Your Information

4.1 With the exception of 4.2 we do not sell, share or disclose the Data we have
obtained. We may disclose your personal information to any member of our group,
which means our subsidiaries, our ultimate holding company and its subsidiaries, as
defined in article 4 of the Companies (Northern Ireland) Order 1986.
4.2 We may also disclose your personal information to the following third parties:
4.2.1 In the event that we sell or buy any business or assets, in which case we may
disclose your personal data to the prospective buyer of such business or assets.
4.2.2 If Ulster Carpets (Holdings) Limited or substantially all of its assets are acquired
by a third party, in which case personal data held by it about its customers will
be one of the transferred assets.
4.2.3 If we are under a duty to disclose or share your personal data in order to comply
with any legal obligation, or in order to enforce or apply our terms of use and other
agreements; or to protect the rights, property, or safety of Ulster Carpets (Holdings)
Limited, our customers, or others. This includes exchanging information with
other companies and organisations for the purposes of fraud protection and credit
risk reduction.
4.2.4 Who provide a service to us, such as our Internet Service Provider. Any such
providers are bound by confidentiality provisions and we have endeavered to ensure
any such providers are GDPR compliant.

5 Security and Where We Store Your Personal Data

5.1 We are committed to protecting the security of your Data. We use a variety of
security technologies and procedures in order to do this. As effective as modern security
practices are, no physical or electronic security system is entirely secure. We
will continue to update policies and implement additional security features as new
technologies become available.
5.2 Where we have given you (or where you have chosen) a password which enables
you to access certain parts of our website, you are responsible for keeping this
password confidential.
We ask you not to share a password with anyone.
5.3 Unfortunately, the transmission of information via the internet is not completely
secure. Although we will do our best to protect your personal data, we cannot guarantee
the security of your data transmitted to our site; any transmission is at your
own risk. Once we have received your information, we will use strict procedures and
security features to try to prevent unauthorised access.
5.4 The data that we collect from you is predominantly stored in the UK. To the limited
extent it may be transferred to, and stored at, a destination outside the European
Economic Area (‘EEA’) we will ensure appropriate safeguards are in place to protect
the privacy and integrity of such Data. In addition Data may be processed by staff
operating outside the EEA who work for us or for one of our suppliers. Such staff
may be engaged in, among other things, the fulfilment of you order and the provision
of support services. By submitting your personal data, you agree to this transfer,
storing or processing. We will take all steps reasonably necessary to ensure that
your data is treated securely and in accordance with this privacy policy. If you do
not want us to use your data in this way, please tick the relevant box situated on the
form on which we collect your data.

6. Links to other sites

6.1 Parts of our Site contain links to and from other websites. If you follow a link to
any of those websites, please note that those websites have their own privacy policies
and we do not accept any responsibility or liability for those policies. We suggest
that you carefully review the privacy policies of each site you visit before you
submit any Data to those websites

7. Your Rights

7.1 You may request access to, rectification, erasure or restriction of your Data, or
object to the processing of your Data or Data portability at any time. We will respond
to your request in writing, as soon as practicable and in any event within one month
of receipt of your request. We may request proof of identification to verify your request.
All requests should be addressed to

8. Changes To Our Privacy Policy

8.1 Any changes we may make to our privacy policy in the future will be posted on
this page and, where appropriate, notified to you by email.

9. Contact Us

9.1 If you have any questions or concerns regarding this privacy policy please contact
us at

Issue Date May 2018